Business Development Committee

2016-01-07 08:00 - 2016-01-07 09:00
Biscayne Cove Condominium, North Miami Beach, FL, United States Biscayne Cove Condominium, North Miami Beach, FL, United States

Biscayne Cove – Clipper Building

18151 NE 31st Court | Aventura 33160

Take NE 183rd St. (Williams Island Blvd.) east of
Biscayne Blvd. approximately 1 mile; entrance to Biscayne Cove on your right ~ Complimentary valet parking

Speaker:

Richard Shapiro
Founder & President, The Center for Client Retention
Author of “The Welcomer Edge” and “The Endangered Customer”

Customer experience trends for 2016
Eight Steps to Guarantee Repeat Business
Customer Service Department: Most valuable home on the block